He becomes answerable for the proper performance of the assigned duties and for the exercise of the delegated authority. The subordinate must produce expected results from the task assigned to him – It is obligatory on the part of the subordinate that he must give satisfactory performance from the tasks assigned. Proper authority to any subordinate not given in time, will not give or produce expected results.įor Example – A sales manager, charged with the responsibility of increasing sales of company’s product should be given authority to hire competent salesmen, pay wages and incentives, allow concessions, within specified limits.Ĥ. It decides what actions we may take and what action we cannot take. The delegator confers upon the subordinate the right to act in a specified way within limited boundaries.
Adequate authority must be given to subordinates – The authority to be delegated to each particular subordinate is determined in advance. The delegator must ensure that subordinates understand and accept the assignment, otherwise delegation would be meaningless or ineffective.ģ. Since, delegation results in several organisational advantages, it becomes necessary for the management to remove any barriers to effective delegation.įor Example – How much sale is to be achieved by salesman? It is better to assign duties in terms of results expected, because the subordinate knows in advance the terms in which his performance will be judged, while assessing duties and responsibilities. The sense of obligation required arises from the maintenance of responsibility by the superior and an accompanying insistence that the work performed must meet his expectations. A subordinate is responsible for the total activities assigned to him and not only for the activities actually being performed by him. This is essential aspect of delegation to create obligation on the part of subordinate for the satisfactory performance of his/her assignments. The subordinate exercises the authority in conformity with his/her understanding of the intentions of the superior, who delegates it to him/her and within the framework of such controls as the superior deems it wise to establish. In the delegation process, the manager confers upon a subordinate the right to act in a specified way or to decide within limited boundaries. This aspect involves granting of permission to take actions like making commitments, use of resources and other actions, necessary to get the assigned work done. A man’s duties will be clear to him only when he knows what activities he must undertake and what goals he must fulfill.
how much sale is to be achieved by salesmen.Īssignment of duties in terms of results expected works better because a subordinate is likely to get psychological satisfaction from his/her work and he/she will have advance notice of the criteria on which his/her performance is to be judged. Second, duties can be described in terms of results that are expected from the performance of activities, e.g. According to this view, delegation involves assignment of these activities by a manager to subordinate. Duties can be described in two ways first, these can be described in terms of an activity or set of activities e.g. The assignment of duties to the subordinates is the second step in this process. Therefore, the first requirement is the determination of contributions of each position, which is largely a step undertaken at the stage of creating various positions. It implies that results expected from each position have been identified properly. Authority should be delegated to a position according to the results expected from that position. Since, authority is intended to provide managers, with a tool for managing as to gain contributions to the organisation al objectives, so it is essential that authority delegated to a manager is adequate to ensure the ability to accomplish results expected. The complete process of delegation of authority involves the following four steps: 1. Process of Delegation (with Steps) Process of Delegation – Top 4 Steps: Determination of Expected Results, Assignment of Duties, Authorization for Action and Creation of Obligations The process of delegation involves the following steps: 1.
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